FAQ

Where do I get pool tags?
 
Pool Tag Update - 4.30.22
 
For 2022, in order to gain access to the Trailwood Pool and receive wristbands, aka "Pool Tags" the following steps will need to be completed ahead of time:
 
1) Fill out Trailwood Village pool tag registration form from website - COMPLETE ON SCREEN OR PRINT OUT & SUBMIT TO KAM
2) Submit form to KAM via email, US Mail or hand delivery by Wednesday, April 27, 2022.
3) If submitted by April 27, then pick up pool tags on April 30 (noon-2PM).
    If submitted April 28 - May 4, then pick up pool tags on May 8 (noon-2PM) at the pool (tentative).
    If submitted after May 4, all remaining pool tags will be picked up at KAM office after May 9. Pool Tags will NOT be mailed in 2022.
 
Pool tags will be required for entrance on May 21.
 
*Pool Tags will not be issued to individual homeowners until 2022 and all previous assessments and/or outstanding balances are paid in full.
**Pool Tag forms will not be collected at the pool or in the community room as in years past.  Please read the 2022 Pool Tag form distributed by KAM. 
*** For 2022, the TVCA BOD diligently worked on an alternative method of pool access, specifically, card readers and/or phone app that can more easily be updated & track information. In addition, it would provide a mechanism to access the pool area outside normal operating hours when a lifeguard is required to be present. However, due to the existing KSA pool agreement that provides access to all participating pools, lack of interest and budget constraints from other village associations, the TVCA BOD was unable to make this a feasible option for 2022.  We hope in the months to come the other associations will make an effort for alternate means of access to increase use of pool facilities.
 
For the complete 2022 pool schedule in calendar format, click HERE! 
 
When is my TVCA Assessment due?
The TVCA Assessment for 2022 is $410.  The 2022 assessment is due January 1, 2022 and considered late after January 31, 2022.  Our assessment has remained the same since 2019 @ $390.  Using quarterly data and the blue-chip consensus forecast of US Consumer Price Index (CPI) that was published on October 10th, 2021 (latest data when 2022 budget was approved) - $390 in January 2019 would buy the same amount of goods as about $426 in January 2022, and $436 in January 2023. Inflation with current leadership/monetary policy will decrease our purchasing power even more over the course of 2022 and beyond.  The TVCA Board of Directors would not only like to maintain the status quo in quality of life in Trailwood and surrounding areas, but to continue to improve our neighborhood for all residents.  The modest increase in assessment for 2022 will be another small step in this pursuit. Please take a moment and also review the 2021 TVCA End of Year Summary - CLICK HERE - to gain a better understanding on how funds were allocated in 2021. 
 
To pay your 2022 assessment online, have your assessment letter nearby and please go to KAM website and click on C-Pay link. If you do not receive the information via US Mail for whatever reason, it is the TVCA homeowners responsibility to contact KAM to rectify the situation.
 
Kingwood Association Management (KAM) should be mailing the assessment information along with the following information on or around December 11, 2021:  
1) 2021 End of Year Activity/Project Summary
2) 2022 TVCA Approved Budget
3) Assessment Statement
4) Payment Information
 
When is the Trailwood Village Community Garage Sale?
It is always the last Saturday in October - 7AM to 2PM.  This year it is on October 29, 2022.  It is suggested to put a balloon on your mailbox so those interested can see from a distance who is participating.  Please be respectful to homeowners while on their respective properties.
 
Do I have to get approval from TVCA aka, "Trailwood HOA", for making improvements to my property, even though I am using the same exact color and materials?
Yes, anything you do to change the original plans/outline of your house must be approved by the Architectural Review Committee (ARC). This includes room additions, new roof, new fences, new paint, driveway extension, television reception devices, tree removal (except Trailwood Section 1) and a variety of other activities not listed.  A separate form needs to be submitted for each improvement.  For example, if you are painting your house and changing out windows, a form needs to be submitted for the painting and another form for the replacement of windows.  This will eliminate confusion when only partial approval is granted on proposed improvements. Please review  your deed restrictions for your section, Trailwood By-Laws and City of Houston ordinances prior to submitting your ACC application to Kingwood Association Management (KAM)
 
When is Heavy Trash Pick-up?
Heavy Trash Pick-up is the same as regular days, Monday or Thursday, put out evening before or morning of pick-up.  Any other questions about our community garbage collection, please go to our garbage collection provider, Best Trash.
 
What is KSA (Kingwood Service Association)?
The KSA is a quasi-governmental organization put in place to administer rules and provide guidance on the management of our private parks (large ones not in Trailwood proper) and public safety.  A more complete explanation can be found HERE - CLICK HERE!
 
What/Where do I get my "K" sticker?
The "K" sticker can be picked up at the KSA office located at 1075 Kingwood Drive, Suite 100 - Open 9AM - 5PM,  Monday thru Friday. The "K" sticker is needed to gain access to all the Kingwood community parks since they are private parks, owned, maintained, and governed by KSA. All Trailwood residents current on annual assessments to the TVCA are active members of KSA and have full access to all five of the KSA owned parks. However, they must have a K Sticker to use the parks. The K sticker requirement was instituted several years ago when Kingwood residents were having a difficult time using the parks because the parks were too crowded because of non-residents using the parks.
 
How is the TVCA related to the KSA?
Who manages all the parks (NOT the City of Houston)?
Who do we contact to request or propose changes in Kingwood?
All these different associations, committees and government organizations can get confusing.  CLICK HERE for a more complete explanation.
 
How do I report that a streetlight is out?
You will need to contact Centerpoint Energy - click HERE!
 
How do I contact the police concerning any of the following: prowler/suspicious person, speeding vehicle, car burglaries and thefts, being on vacation, or for reasons causing concern - File an ALERT SLIP with HPD - Click HERE!
 
Where can I take all these old paint cans, used oil, batteries and electronics?
The City of Houston holds (2) B.O.P.A events a year in Kingwood. Typically one in the spring and one in the fall.  The first BOPA event following COVID restrictions is slated for April 30, 2022. The events take place from 9:00 a.m. to 1:00 p.m. at the Kingwood METRO Park and Ride located at 3210 W. Lake Houston Parkway.  More info can be found HERE!Additionally, the City of Houston Solid Waste Management Department hosts monthly Saturday electronics recycling events from 9:00 a.m. to 3:00 p.m. at the Kingwood Metro Transit Center on the 1st Saturday of the month located at 3210 West Lake Houston Parkway.
 
Who do I contact about the following: water or sewer leak, illegal dumping, drainage problems, abandoned building or vehicle or traffic signal or sign?
City of Houston Council Member for District E - Mayor Pro Tem Mr. Dave Martin - He can be reached HERE!  COH Town Hall meeting updates HERE!  
 
Who are the current elected government officials that represent Trailwood?
Click HERE!