FAQ

When is the Trailwood Village Community Garage Sale?
It is always the last Saturday in October - 7AM to 2PM.  This year it is on October 31, 2020.  It is suggested to put a balloon on your mailbox so those interested can see from a distance who is participating.  Please be sure to social distance and be respectful to homeowners while on their respective properties.
 
When is my TVCA Assessment due?
For 2020, January 1, 2020. The Assessment for 2020 is $390.  The HOA assessments can be paid on line at no cost by e-check or by credit card with the bank convenience fee. An electronic check or e-check is an electronic version of a paper check used to make a payment online. You will need the information on your assessment statement to process the payment. You can then log onto www.sterlingasi.net to make an e-payment, check status of payment, get notification of payment receipt and much more. Look for account number and password for login with your annual statement.
 
When is Heavy Trash Pick-up?
Heavy Trash Pick-up is the same as regular days, Monday or Thursday, put out evening before or morning of pick-up.  Any other questions about our community garbage collection, please go to our garbage collection provider, Best Trash.
 
Where do I get pool tags?
Due to COVID19, the process to acquire your "Pool Tags" aka wristbands, will be different in 2020.  Sterling mailed out the forms to ALL Trailwood residents in mid-May 2020 with instructions to every resident in Trailwood Village.  The Pool Tags will be distributed to residents who have filled out the form and sent it back to Sterling, no exceptions. Pool Tag forms will not be accepted at the pool in 2020.  For more detailed information, please click on "Pool" tab above, and then "Pool Tags" submenu, or just click HERE!
 
What/Where do I get my "K" sticker?
The "K" sticker can be picked up at the KSA office located at 1075 Kingwood Drive, Suite 100 - Open 9AM - 5PM,  Monday thru Friday. The "K" sticker is needed to gain access to all the Kingwood community parks since they are private parks, owned, maintained, and governed by KSA.
 
How do I report that a streetlight is out?
You will need to contact Centerpoint Energy - click HERE!
 
How do I contact the police concerning any of the following: prowler/suspicious person, speeding vehicle, car burglaries and thefts, being on vacation, or for reasons causing concern - File an ALERT SLIP with HPD - Click HERE!
 
Where can I take all these old paint cans, used oil, batteries and electronics?
The City of Houston holds (2) B.O.P.A events a year in Kingwood. Typically one in the spring and one in the fall.  The last event was November 16, 2019. The events take place from 9:00 a.m. to 1:00 p.m. at the Kingwood METRO Park and Ride located at 3210 W. Lake Houston Parkway.  If you missed the last one, more info can be found HERE!Additionally, the City of Houston Solid Waste Management Department hosts monthly Saturday electronics recycling events from 9:00 a.m. to 3:00 p.m. at the Kingwood Metro Transit Center on the 1st Saturday of the month located at 3210 West Lake Houston Parkway.
 
Who do I contact about the following: water or sewer leak, illegal dumping, drainage problems, abandoned building or vehicle or traffic signal or sign?
City of Houston Council Member for District E - Mayor Pro Tem Mr. Dave Martin - He can be reached HERE!  COH Town Hall meeting updates HERE!  
 
Who are the current elected government officials that represent Trailwood?
Click HERE!