FAQ

When is my TVCA Assessment due?
The TVCA Assessment for 2021 is $390, the same amount as 2020.  The 2021 assessment is due January 31, 2021.  To pay your 2021 assessment online, have your assessment letter ready and please go to the C-PropertyPay website, link is HERE!  If you would like a better understanding of how your assessment is distributed, click HERE! - 2020 TVCA End of Year Summary.
 
All information concerning our new management company, Kingwood Association Management (KAM), 2021 assessment statements, 2021 TVCA approved budget, 2020 TVCA End of Year Summary letter and 2021 Pool Tag forms were sent out the week of December 21, 2020.  If you have questions, please contact KAM at the following: Phone: 281-359-1102  Email: ethel@kingwoodassociationmanagement.com
 
Where do I get pool tags?
For 2021, Pool Tag forms were distributed as the last page in your 2021 TVCA assessment letter.  The letters were sent out via USPS the week of December 21, 2020.  If you have not received the letter and associated information, please contact Kingwood Association Management (KAM) ASAP.  Pool tags will not be issued to each individual homeowner until 2021 assessments and any outstanding balances are paid in full. If you have misplaced your 2021 Pool Tag form, a copy with all pertinent instructions can be found here: 2021 POOL TAG FORM - CLICK HERE!.  
 
Pool Tag forms will not be collected at the pool or in the community room as in years past.  Please read the 2021 Pool Tag form distributed by KAM.  Kingwood Community Pool Company employees, aka "Trailwood Pool Lifeguards" or TVCA Board of Directors (volunteers) can not collect money to rectify balances for entrance into the pool complex.   KAM is our new management company and will be handling all matters on behalf of TVCA.  Please contact KAM if you have any questions concerning this or any other issues pertaining to TVCA.
 
When is the Trailwood Village Community Garage Sale?
It is always the last Saturday in October - 7AM to 2PM.  This year it is on October 30, 2021.  It is suggested to put a balloon on your mailbox so those interested can see from a distance who is participating.  Please be sure to social distance and be respectful to homeowners while on their respective properties.
 
When is Heavy Trash Pick-up?
Heavy Trash Pick-up is the same as regular days, Monday or Thursday, put out evening before or morning of pick-up.  Any other questions about our community garbage collection, please go to our garbage collection provider, Best Trash.
 
What/Where do I get my "K" sticker?
The "K" sticker can be picked up at the KSA office located at 1075 Kingwood Drive, Suite 100 - Open 9AM - 5PM,  Monday thru Friday. The "K" sticker is needed to gain access to all the Kingwood community parks since they are private parks, owned, maintained, and governed by KSA.
 
How do I report that a streetlight is out?
You will need to contact Centerpoint Energy - click HERE!
 
How do I contact the police concerning any of the following: prowler/suspicious person, speeding vehicle, car burglaries and thefts, being on vacation, or for reasons causing concern - File an ALERT SLIP with HPD - Click HERE!
 
Where can I take all these old paint cans, used oil, batteries and electronics?
The City of Houston holds (2) B.O.P.A events a year in Kingwood. Typically one in the spring and one in the fall.  The last event was November 16, 2019. The events take place from 9:00 a.m. to 1:00 p.m. at the Kingwood METRO Park and Ride located at 3210 W. Lake Houston Parkway.  If you missed the last one, more info can be found HERE!Additionally, the City of Houston Solid Waste Management Department hosts monthly Saturday electronics recycling events from 9:00 a.m. to 3:00 p.m. at the Kingwood Metro Transit Center on the 1st Saturday of the month located at 3210 West Lake Houston Parkway.
 
Who do I contact about the following: water or sewer leak, illegal dumping, drainage problems, abandoned building or vehicle or traffic signal or sign?
City of Houston Council Member for District E - Mayor Pro Tem Mr. Dave Martin - He can be reached HERE!  COH Town Hall meeting updates HERE!  
 
Who are the current elected government officials that represent Trailwood?
Click HERE!